Account
Your account and your group's people: profile, password, email, messages, notifications, multi-factor authentication, members, invitations, administrators, and custom fields.
- Can we request that all data be purged should we cease using Be Collective?
- How do I activate multi-factor authentication (MFA)?
- How do I change my email address?
- How do I deactivate multi-factor authentication (MFA)?
- How do I deactivate my account?
- How do I delete my account or profile on Be Collective?
- How do I download my account data?
- How do I manage my email notifications as a volunteer?
- How do I reset my password?
- How do I reset my password?
- How do I send a message to a group owner?
- How do I send a message to another Be Collective user?
- How do I send messages in Be Collective?
- How do I update my account name?
- How do I update my Be Collective profile?
- How do I update my location?
- How do I update my password?
- How do I update the phone number I use for multi-factor authentication (MFA)?
- How is personal information kept? How can my organisation access the data?
- How to Set Up Mandatory Multi-Factor Authentication (MFA)
- I can't complete multi-factor authentication (MFA) when I log in – what do I do?
- I didn't receive my verification code – what do I do?
- Is Be Collective secure?
- Is the data geo-fenced?
- Messaging one person – or many - on Be Collective
- What happens if I deactivate or delete my account?
- What happens to data I share with groups I've joined?
- What is multi-factor authentication (MFA)?
- Who can see my profile?
Members & access
- Can I request administrator access to a group on Be Collective?
- Can I write testimonials for volunteers?
- How can I customise my group application form?
- How can I request volunteers share their total volunteer hours logged on Be Collective?
- How can I search my group's volunteer data?
- How do I add administrators to my group?
- How do I add or invite volunteers to my group?
- How do I add qualifications to a member's profile?
- How do I automatically accept group applications?
- How do I complete the custom fields bulk upload template?
- How do I create a certificate for my volunteers?
- How do I create a Smart List?
- How do I create and assign member types?
- How do I enter data in my group's custom fields?
- How do I find out when a volunteers' Working With Children check is expiring?
- How do I invite young volunteers (under 13s) to my group?
- How do I issue certificates to volunteers?
- How do I manage members of my group?
- How do I manage my email notifications as a group manager?
- How do I remove a member from my group?
- How do I revoke administrator privileges within my group?
- How do I review membership applications?
- How do I search for members in a hierarchy?
- How do I send a message to a member of my group?
- How do I send a message to all members of my group?
- How do I send a message to all volunteers within an opportunity?
- How do I set up custom fields?
- How do I stop people from joining my group?
- How do I transfer ownership of my group?
- How do I upload data to my group's custom fields?
- How do I view my volunteers' Working With Children check details?
- How do I withdraw an invitation to my group?
- How to delete a volunteer as a Volunteer manager
- Member Form Update Request
- Our previous volunteer manager has left our organisation. How do I take over our group?
- What is the difference between group owners and group administrators?