Member Form Update Request

Keeping your group information accurate and up to date is important whether it's for compliance, reporting, or simply making sure you have the right details for your members.

With this feature in Be Collective, you can easily ask members to update their information whenever needed.

This feature is available to Be Collective Pro and Full Platform subscribers. See Be Collective's product plans & pricing.

There are two ways you can request updates from your members:

Request a form update

1. Request updates from all members — when members next log in, they see a prompt to update their group information form
2. Request updates from a specific member — send the request from the Members tab

Before sending an update request, make any changes to your group application form.

Update your group application form first

1. Open your group management page

2. Open the more menu (⋮) → Edit group

3. Open the Applications section

4. Click Edit to open the form builder

5. Make your required changes

6. Click Save application form

Request updates from all members

1. Open the more menu (⋮) → Edit group

2. Open the Applications step

3. Under Request form update, click Request

All members are asked to update their details the next time they log in. They must complete the updated form before accessing their dashboard.

Request an update from specific members

1. Open the Members tab

2. Select the member

3. Open their application form

4. Click Request update

5. Repeat for any other members who need to update

They are prompted to update their information the next time they log in.

What your members will see

When a request is sent, members see a pop-up on login asking them to:

• Complete the updated membership form, or
• Choose to leave the group