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How do I deactivate multi-factor authentication (MFA)?

Remove an MFA method

  1. Open Settings → Account details

  2. Under Multi-factor authentication, find the method to remove (SMS or Authenticator App)

  3. Click Remove

  4. Confirm in the Remove {method} as MFA method? dialog by clicking Remove

Notes

  • MFA is managed per method. You can have SMS and Authenticator App active at the same time.
  • Removing SMS does not always remove your phone number from the account; you can update an SMS number without removing Authenticator App MFA.
  • If management features require MFA, removing all methods will lock Manage my groups / create group until MFA is enabled again.

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