I didn't receive my verification code – what do I do?

We need to verify your email address before you are able to have an account on Be Collective. Once you enter your name, email and password, we'll send you a verification code to the email address you signed up with.

Tip

If your verification code hasn't arrived after a few minutes, please check your spam/junk folder.

The verification email should look something like this

I still can't see the email

If you've waited and checked your junk folder but still can't see the email, you can have the email resent by clicking Resend verification code (on signup) or Resend code (when verifying a new email in Settings).

If you don't see the verification screen, log in with the email and password you used when you signed up. This can send a new verification code.

If you still don't see it, please make sure your email address is correct.

I'm still not able to log in

Please email our help desk at help@becollective.com and we'll follow this up for you.