How do I review and approve team applications?

This article is for coordinators and host group managers. It shows how to approve or decline team requests, reserve positions, and approve individual team members as volunteers.

Team volunteering has two approval stages:

1. Team request — reserve positions for the team
2. Member applications — approve each person who applied via the team’s share link

See What is team volunteering? for the full flow.

Open team applications for an opportunity

1. Open your group management page

2. Open the Opportunities tab and click into the opportunity

3. Open the Volunteers tab

4. Open the Team applications sub-tab

You can also open Volunteer activity (or your group’s volunteers area) and use Team applications to see requests across opportunities.

If the list is empty, you will see No team applications yet. Only groups that have endorsed the opportunity can apply from the opportunity page using Apply as a team.

Approve a team request (reserve positions)

1. Find the team in the table (columns include Applied, Group, Time, Positions, Applications, and Status)

2. Open Team application actions (⋮) and click Approve, or open View then approve from the detail page

3. In Approve and reserve positions, confirm the positions to reserve

4. If Charge teams? is enabled, you can optionally check Send invoice to the team and confirm billing email, due days, and invoice memo. Sending an invoice does not block the reservation.

5. Click Approve and reserve

Approving reserves those places for the team and creates the team’s share link. The team lead can then invite members.

You can also send, resend, or void an invoice later from the Payment section on the team application detail page.

Decline a team request

1. Open Team application actions (⋮) and click Decline

2. Optionally enter a Reason

3. Click Decline request

The team lead will see that the request was declined.

Cancel a reservation

If a team application is already Approved and you need to free capacity:

1. Open Team application actions (⋮) and click Cancel reservation
2. Confirm with Release positions (or choose Keep reservation to leave it)

Members who are already approved as volunteers keep their place. Remaining reserved positions are released and any open team invoice is voided. An overdue but still-open invoice does not by itself release reservations — use Cancel reservation if you need to free capacity.

On shift details, you may also see Reserved for teams with a link to View team applications.

Approve team members

After the team lead shares the application link, members appear under Members who applied on the team application detail page, and as normal pending applications under Volunteers → Applications.

1. Open the team application (View) or open the member from Applications

2. Click Review application

3. Click Approve or Decline

Approve each member individually. When you approve a member, they are placed on the team’s reserved shift. When all reserved places are filled (or remaining reservations expire), the team application moves to Completed or Expired.

Status meanings

Related

• How do I enable team applications on an opportunity?

• How do I review volunteer applications?

• How do I request an endorsement from another group for an opportunity?

• How do I assign volunteers to shifts?