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Getting started with Be Collective Full Platform

Thank you for choosing Be Collective Full Platform!

Your Full Platform plan offers more functionality, customisation, innovative engagement and evidence-based reporting. Of course, you also have access to all Starter, Plus and Pro plan features.

Be Collective Full Platform is built for organisations that need maximum flexibility, insight, and scale. As our most advanced plan, it empowers teams to fully customise their platform experience, deepen engagement, and report on impact with confidence.

Along with everything in the Pro plan, the Full Platform plan includes:

  • Website integration

  • Impact Portal

  • Single Sign-On (SSO)

  • Stakeholder support

  • Additional sub-groups

  • Analytics Hub reporting

  • Tailored custom training packages

  • Dedicated relationship managers

Plus, you'll get access to powerful tools to manage events, track licences and qualifications, recognise and reward volunteers, create custom fields, and export data via CSV. With unlimited administrators and full access to all Be Collective features, the Full Platform plan delivers the scale and depth to grow your impact—your way.

We've included some useful links to other Help Centre articles below to help you learn more about the suite of features included with your Full Platform plan. Articles in bold refer to features included on this plan only.

Managing your group

How do I manage my group?

How do I edit my group profile?

How do I update my group logo?

How do I add documents and links to my group profile?

How do I verify my group?

How do I add administrators to my group?

How do I organise my groups in a hierarchy?

How do I search for members in a hierarchy?

How do I control which child groups are included in my parent group opportunities feed?

Group membership

How can I add or invite volunteers to my group?

How do I remove a member from my group?

How do I stop people from joining my group?

How can I customise my group application form?

How do I create and assign member types?

Creating and managing opportunities

How do I create an opportunity?

How do I edit an opportunity?

How do I duplicate an opportunity?

How do I delete an opportunity?

How do I end an opportunity?

How do I share an opportunity with my group members?

How do I share an opportunity through social media or by email?

Scheduling and Rostering

How do I approve timesheets?

How can I customise my opportunity application form?

How do I add a private opportunity?

Partnerships & endorsements

How do I partner with another organisation?

How do I accept a partnership request?

How do I endorse an opportunity?

Partnerships explained

Endorsements explained

Communication

How do I send a message to a member of my group?

How do I send a message to all members of my group?

Creating and managing events

How do I create an event?

How do I cancel an event?

Events explained

Donations & fundraising

How do I activate donations?

How do I manage my group's donations?

How do I manage my group's donation payment settings?

How are donation payments processed?

Rewards and recognition

How do I apply Social Credits and Rewards to opportunities?

How do I create a certificate for my volunteers?

How do I issue certificates to volunteers?

Data & analytics

How do I view my group's Key Insights reporting?

How do I export my organisation's data?

How do I set up custom fields?

How do I enter data in my group's custom fields?

How do I upload data to my group's custom fields?